Contact us

📞 Contact Us — porex.shop

We’re always here to help. Whether you have questions about your order, need product information, or require customer support, the porex.shop team is ready to assist you.
👩💼 Customer Support

If you need assistance, feel free to contact us using the details below:

📞 Phone: +1 (612)-546 7698

📧 Email: help@porex.shop.com

🏢 Business Address : 32 Carleton Rd Leicester, Massachusetts 01542 United States

⏱️ We aim to respond to all inquiries within 24–48 business hours.

This is our official business address for communication and verification purposes.
📦 Need Help With an Order?

For faster assistance regarding:

    Shipping inquiries

    Tracking information

    Product details

    Returns or exchanges

Please include your order number in your message so we can assist you more efficiently.
🔄 Return Address (If Applicable)

If your return request is approved, we will provide the correct return address along with step-by-step instructions via email.

⚠️ Important:
Please do not send items back without contacting us first. Unauthorized returns will not be accepted.